Pick & pack
Batch picking
Combine several orders into one pick list sorted by SKU, collect everything in one walk, then scan-verify and pack each order.
Batch picking combines several orders into one pick list, so staff walk the warehouse once instead of once per order. Picking happens first, for all orders together; then each order is packed and scan-verified on its own.
Batch size by plan
| Plan | Orders per batch |
|---|---|
| Starter | One order at a time (no batches) |
| Growth | Up to 20 |
| Pro and Enterprise | Up to 50 |
On Starter, the To pack list says Tap an order to pack it. Batch picking is available on the Growth plan and up. See Plans, free trial and billing.
Start a batch
- In the mobile app, open Orders → To pack.
- Tap each order you want to include, or tap Select all to select up to your plan’s limit.
- Tap Batch pick … orders.
The batch opens at Step 1 of 2 and appears under Pick lists in the app and in the Shopify app’s Orders page.
Step 1: Pick
The combined list shows every product needed across the batch, sorted by SKU, with products still to pick listed first. Each line shows the quantity picked out of the quantity needed, and how many orders want it.
- Walk the shelves and scan each product as you take it. Every scan adds one unit.
- Lines are checked off when their quantity is complete, and the bar at the top shows units picked.
- When everything is picked, tap All picked — start packing.
If a scan doesn’t belong to the batch, the app says This product isn’t on the pick list. If you’ve already picked enough, it says All units of this product are already picked.
To pick without scanning, tap + on a line, or tap its quantity to set it. The keyboard icon lets you type a code.
Finish with items missing
Tap Finish picking to move on before everything is picked. The app shows how many units are still unpicked and asks whether to Start packing anyway. Orders that end up missing items can be sent back to the queue while packing.
Step 2: Pack each order
At Step 2 of 2, the batch lists its orders with their packing status.
- Tap the button for the next order, such as Pack #1042, or tap any order that isn’t packed yet.
- Scan each item into that order’s box. Wrong and extra items are flagged, exactly as for a single order.
- Tap Mark packed, then Print packing slip or Next to go straight to the following order.
- Use Skip for an order you can’t complete. It goes back to the To pack queue and shows Back in queue in the batch.
The batch is complete when every order is packed or skipped. Packing works the same as for single orders; see Pick and pack orders.
Print a pick list
Prefer paper? In the Shopify app, open Orders, click the batch under Pick lists and click Print pick list. The printout has a checkbox, product, SKU, barcode and quantity for each item, followed by the orders in the batch with their items and shipping method.
Cancel a batch
In the app, open the batch’s menu and choose Cancel pick list. In the Shopify app, open the batch and click Cancel list. Orders that aren’t packed go back to the queue; packed orders stay packed.
Note: Only packed orders count toward your monthly order limit. Picking, skipping or canceling doesn’t use your allowance.