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ShipRule help
Hide, show, rename and reorder shipping methods at checkout with conditional rules.
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Getting started
Install ShipRule, create your first shipping rule and check it at checkout.
- What ShipRule doesShipRule hides, shows, renames and reorders shipping methods at checkout with conditional rules, using Shopify Functions. Here’s how it fits together.
- Create your first ruleFrom install to a working rule in minutes — choose a plan, start from a template, match it to your shipping methods, save it and check it at checkout.
Build rules
Conditions, actions, location and customer rules, templates and rule priority.
- Conditions: when a rule appliesEvery ShipRule condition and comparison, how to combine conditions with AND, OR and condition groups, and how each condition is matched at checkout.
- Actions: hide, show only, rename and moveWhat each ShipRule action does, how to pick the delivery methods it applies to by name, type and price, and how to use several actions in one rule.
- Location rules: countries, states and postal codesTarget shipping addresses by country, state or province, and postal code lists, prefixes or numeric ranges — and how each is matched at checkout.
- Customer rules: tags and logged-in buyersShow different delivery methods to wholesale, VIP or guest buyers with customer tag and logged-in conditions, and learn how guests are matched.
- Rule templatesStart a shipping rule from one of eight ready-made templates, then match it to your store’s method names before you save it.
- Rule priority and conflictsHow ShipRule combines several matching rules, how rule order decides renames and moves, the “first matching rule only” strategy and the safety switch.
Manage rules
Turn rules on and off, bulk actions, the safety switch and pausing ShipRule.
- Manage rulesFind, turn on and off, duplicate, delete and bulk-edit rules, handle rules paused by your plan, use the safety switch and pause ShipRule at checkout.
- Checkout connectionHow ShipRule connects to Shopify checkout through one delivery customization, what each connection status means, and how to reconnect it.
Plans, billing & data
Plans, free trials, billing and how your data is handled.
- Plans, free trial and billingCompare ShipRule’s Basic, Growth and Pro plans, start a 7-day free trial, change or cancel on Shopify’s plan page, and see what happens on a downgrade.
- Privacy and dataWhat ShipRule stores, why it stores no customer data, what the checkout function reads inside Shopify, and what happens to your rules when you uninstall.
Troubleshooting & FAQ
Fixes for common problems and answers to common questions.
- TroubleshootingFixes for common ShipRule problems — rules that don’t apply at checkout, the checkout connection, Shopify limits, method names, renames and errors.
- Frequently asked questionsQuick answers about ShipRule — what it can change at checkout, Shopify plans, Shop Pay, testing, rule limits, conflicts, customer data and billing.
Support
Still need help?
Email support
Write to [email protected]. Include your store’s myshopify.com address and what you tried.
Contact the team
Questions about plans, setup or something the docs don’t cover. We reply personally.
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