Manage rules

Shipping rules lists every rule you’ve created. Rules run from top to bottom at checkout, and you can turn them on or off without losing their settings.

The rules list

Each row shows the rule’s name, a summary of its Conditions and Actions, its Status and when it was last updated.

• Tabs: All, Active (on and running), Turned off and Paused (paused by your plan), each with a count.
• Search rules finds rules by name, conditions or actions.
• Checkout capacity, at the bottom, shows how much of Shopify’s checkout limit your rules that are on use.

The Dashboard shows the same counts as Active rules, Turned off and Paused by plan; click one to open the list filtered.

Turn a rule on or off

Use the switch in the Status column, or the rule’s ⋯ menu → Turn on / Turn off. Turned-off rules keep all their settings and stop applying at checkout within a few seconds. You can also switch a rule On or Off in the editor and click Save.

Edit, duplicate and delete

From a rule’s ⋯ menu, or the buttons at the top of the editor:

• Edit — open the rule editor. Click Save to apply changes, or Cancel to discard them.
• Duplicate — creates Copy of … right below the original. Copies start turned off, so checkout doesn’t change until you turn them on.
• Delete — after you confirm, the rule stops applying at checkout and can’t be restored. To keep a rule for later, turn it off instead.

Bulk actions (Growth and up)

1. Tick the rules you want, or tick the box in the header to select every rule in the current view.
2. Click Turn on, Turn off or Delete.

Bulk delete asks you to confirm first. On Basic, the selection bar says Bulk actions are part of the Growth plan.

Rules paused by your plan

If you move to a plan that doesn’t include a feature a rule uses, the rule is paused, not deleted. Its status shows the reason, such as Needs the Growth plan, and it doesn’t run at checkout. The Dashboard also shows how many rules are paused.

To bring a paused rule back, either:

• Upgrade — paused rules resume automatically when your plan covers them again.
• Edit the rule — remove the parts your plan doesn’t include and click Save.

See Plans, free trial and billing.

The safety switch

Settings → Safety → Never hide every shipping option is on by default. If your rules would remove every delivery method from a checkout, ShipRule doesn’t hide any of them, so buyers can still check out. Turn it off only if you intentionally want to prevent orders, for example to addresses you can’t ship to. See Rule priority and conflicts.

Pause ShipRule

To stop ShipRule changing checkout without deleting or turning off any rules:

1. Open Settings.
2. Under Pause ShipRule, click Pause ShipRule at checkout.

Checkout shows your normal shipping options. Your rules keep their on/off settings. To start again, click Turn ShipRule on in the same place, or on the Checkout connection card. See Checkout connection.

Tip: Pausing is the quickest way to rule ShipRule out when you’re investigating a checkout problem.

Activity

Activity lists changes to your rules, settings and plan — who made them and when. The Dashboard shows the latest entries under Recent activity.

Related

• Rule priority and conflicts
• Troubleshooting