# Recommendations and AI

SmartSort AI · Automation & insights · Updated October 4, 2026

> How SmartSort AI's daily merchandising checks and AI recommendations work, what they look for, and how to apply or dismiss a suggestion.

SmartSort AI reviews your collections and suggests improvements. Automatic checks run on every plan; AI recommendations are part of the Pro plan.

## Automatic checks

Every day, SmartSort AI looks at your collections, sales and stock and flags:

- **Selling collections that aren’t sorted yet** — a collection whose products sell, but which SmartSort AI doesn’t manage.
- **Sold-out products on top** — two or more sold-out products in the first 12 positions while out-of-stock handling is off.
- **Buried best sellers** — strong sellers sitting below position 24 in a collection that isn’t sorted by sales.
- **Hidden new arrivals** — products added in the last two weeks that sit below position 24.
- **A first row that isn’t selling** — most of the first 12 products had no sales in your lookback period.
- **Sold-out featured products** — pinned products that can’t be bought.
- **Missing cost data** — margin or profit sorting while most products have no “Cost per item”.

Findings that no longer apply disappear at the next check. Click **Refresh** on the **Recommendations** page to check now.

## Apply or dismiss

Most recommendations come with a one-click change — turn the collection on, push out-of-stock products down, sort by sales, promote new arrivals and so on. Choose **Apply** to make the change; it takes effect from the collection’s next sort. Some changes apply to one collection, others to your store-wide rules; the recommendation says which.

Choose **Dismiss** to hide a recommendation you don’t want.

> **Note:** A change still needs to be part of your plan. If it isn’t, SmartSort AI tells you which plan includes it.

## AI recommendations

On the Pro plan, choose a collection on the **Recommendations** page and ask for an **AI suggestion**. SmartSort AI sends a compact summary of the collection to OpenAI — its first products and top sellers with their titles, tags, prices, stock, age, margin and sales figures, plus your current sorting settings — and gets back a proposed strategy: a sort order and tiebreaker, sales lookback, new arrival and out-of-stock handling and tag priorities, with a short explanation.

- Every suggestion is checked against SmartSort AI’s limits before you see it, so it can always be applied safely.
- Nothing changes until you choose **Apply**. AI suggestions apply to that collection only.
- The AI sees product and sales data only — **never customer data**.
- Each store can ask for a limited number of AI suggestions per hour.

AI can be wrong. Read the explanation, use **Preview** on the collection after applying, and [undo](https://help.fleekapps.com/smartsort-ai/preview-undo-restore/#undo-a-sort) if the result isn’t what you want.

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Source: https://help.fleekapps.com/smartsort-ai/recommendations-and-ai/