# SmartSort AI help

> Automatic Shopify collection sorting: best sellers up, sold-out products down.

## Getting started

Install SmartSort AI, sort your first collection and learn how the sorting engine decides the order.

- [Get started with SmartSort AI](https://help.fleekapps.com/smartsort-ai/getting-started/): Install SmartSort AI, let it import your catalog, set your sorting rules and sort your first collection — in about ten minutes.
- [How sorting works](https://help.fleekapps.com/smartsort-ai/how-sorting-works/): How SmartSort AI orders a collection, from featured products to out-of-stock, with sort orders and tiebreakers, and how it applies the order.

## Sorting rules

Sort orders, out-of-stock and new arrival handling, tag priorities and custom merchandising rules.

- [Sorting rules](https://help.fleekapps.com/smartsort-ai/sorting-rules/): Set the store-wide rules every collection follows — sort order, tiebreaker, sales lookback, out-of-stock and new arrival handling, tags, rules and schedule.
- [Sort orders reference](https://help.fleekapps.com/smartsort-ai/sort-orders-reference/): Every SmartSort AI sort order, from sales, revenue and trending to price, margin, inventory, views and conversion, and the data each uses.
- [New arrivals and out-of-stock products](https://help.fleekapps.com/smartsort-ai/new-and-out-of-stock/): Push sold-out products to the bottom of your collections automatically, promote new arrivals for a set number of days and treat restocked products as new.
- [Sort by tags](https://help.fleekapps.com/smartsort-ai/sort-by-tags/): Push products with certain tags to the top or bottom of your collections, in the priority order you choose.
- [Merchandising rules](https://help.fleekapps.com/smartsort-ai/merchandising-rules/): Create rules that push products up or down by tags, vendor, type, price, inventory, sales, revenue, age, discount or margin.

## Collections & schedules

Featured products, per-collection settings, schedules, real-time re-sorting, preview and undo.

- [Featured products](https://help.fleekapps.com/smartsort-ai/featured-products/): Pin products to the top of a collection in the order you choose, with optional start and end dates, random rotation and a limit.
- [Collection settings](https://help.fleekapps.com/smartsort-ai/collection-settings/): Turn sorting on or off per collection, give a collection its own sort order, schedule, tags or rules, and go back to the store-wide rules.
- [Schedules and real-time sorting](https://help.fleekapps.com/smartsort-ai/schedules-and-real-time/): Choose when collections re-sort: daily, every few hours or on demand, plus real-time re-sorting after stock-outs and new products.
- [Preview, undo and restore](https://help.fleekapps.com/smartsort-ai/preview-undo-restore/): See the new order of a collection before it goes live, check what each sort changed, undo a sort, and restore a collection's original Shopify sort order.

## Automation & insights

Smart tagging workflows, analytics, the storefront pixel, recommendations and AI.

- [Smart tagging](https://help.fleekapps.com/smartsort-ai/smart-tagging/): Keep a tag such as "best-seller" or "low-stock" in sync automatically with conditions or a top-N ranking, for collections, themes and apps.
- [Analytics and the storefront pixel](https://help.fleekapps.com/smartsort-ai/analytics-and-pixel/): Read SmartSort AI reports, from revenue and click-through by position to before-vs-after lift, and see what the anonymous storefront pixel measures.
- [Recommendations and AI](https://help.fleekapps.com/smartsort-ai/recommendations-and-ai/): How SmartSort AI's daily merchandising checks and AI recommendations work, what they look for, and how to apply or dismiss a suggestion.

## Plans, billing & data

Plans, limits, free trials, billing and how your data is handled.

- [Plans and billing](https://help.fleekapps.com/smartsort-ai/plans-and-billing/): SmartSort AI plans, prices and limits, the free plan and 7-day trial, monthly or annual billing through Shopify, and changing plans.
- [Privacy and data](https://help.fleekapps.com/smartsort-ai/privacy-and-data/): What data SmartSort AI reads and stores, why it needs order line items but no customer data, what the storefront pixel sends, and how data is deleted.

## Troubleshooting & FAQ

Fixes for common problems and answers to common questions.

- [Troubleshooting](https://help.fleekapps.com/smartsort-ai/troubleshooting/): Fixes for common SmartSort AI problems: collections not sorting, old orders on the storefront, sold-out products on top and missing analytics.
- [Frequently asked questions](https://help.fleekapps.com/smartsort-ai/faq/): Answers to common SmartSort AI questions: sorting, themes, automated collections, schedules, sold-out and featured products, data and billing.

---
Source: https://help.fleekapps.com/smartsort-ai/