# Count stock

Rack Scanner · Inventory counts · Updated October 10, 2026

> Fix one product with a Single Product Count, count many products with a Full Inventory Audit, or check stock at every location without changing anything.

Counting happens in the mobile app. Everything starts on the **Home** tab: pick a location, then a scan mode.

## Choose a location

Under **Count location**, choose where you’re counting. It starts on the default location set in the Shopify app’s **Settings**. The list only shows locations your plan includes; see [Plans, free trial and billing](https://help.fleekapps.com/rack-scanner/plans-and-billing/).

Counts always update the stock at the location you chose, so check it before you start.

## Choose a scan mode

| Scan mode | Use it to | Plans |
|---|---|---|
| **Single Product Count** | Correct one product and update Shopify immediately | All plans |
| **Full Inventory Audit** | Count many products, review, then submit together | All plans |
| **Location Audit** | Count shelf by shelf with shelf or bin labels | Growth and up |

A mode that isn’t on your store’s plan shows *Not included in this store’s plan*. Location audits have their own guide: [Count shelf by shelf](https://help.fleekapps.com/rack-scanner/location-audits/).

## Single Product Count

1. On **Home**, tap **Single Product Count**.
2. Point the camera at the product’s barcode. The product card shows its image, title, variant, SKU, barcode and location, plus two chips: **Shopify** (current stock) and **Diff** (your count minus Shopify’s).
3. Scan the same item again for each unit. Every scan adds 1.
4. Tap **Submit Count**. Check the summary — *Current Shopify*, *Counted* and *Difference* — and tap **Set Shopify to …**.

The app confirms *Shopify updated: … is now …*. If Shopify had 50 and you counted 47, Shopify now says 47.

This mode counts one product at a time. To move to another product, submit or reset the current count first.

## Full Inventory Audit

1. On **Home**, tap **Full Inventory Audit**.
2. Scan your products. Each new product gets its own line; scanning it again adds 1. A chip on the camera shows how many products and units you’ve counted.
3. When you’re done, tap **Review & submit**.
4. Check each line on the **Review count** screen, then tap **Submit all**.

The app confirms *Inventory updated* with the number of products changed in Shopify. Submitting and conflicts are covered in [Submit counts and resolve conflicts](https://help.fleekapps.com/rack-scanner/submit-counts-and-conflicts/).

### Pick up where you left off

An audit is saved on the phone as a draft until it’s submitted. If you leave the scan screen, **Home** shows a **Resume** card and a **Resume count** button. If you start another count while a draft exists, the app asks whether to **Resume** it or **Discard** it.

## Adjust a count

Under the product card:

- **+** and **−** add or remove one unit.
- Tap the big number (*counted · tap to enter*) to type an exact quantity — handy for full cases or pallets.
- **Reset count** sets the current product back to 0.

On the review screen, tap a line to go back and adjust it, or swipe it to the left to remove it.

> **Tip:** Holding the camera on one label doesn’t count it twice. Rack Scanner ignores repeat reads of the same barcode within a short cooldown, which you can change under **Settings → Repeat-scan cooldown** in the Shopify app.

## When a label won’t scan

Tap the keyboard icon (**Type or search**) at the top of the scan screen. Type a barcode, UPC or SKU and tap **Count this code**, or type part of a product name and tap **Search**, then choose the product from the results.

## Check stock without counting

To see stock without starting a count, tap **Stock check** on **Home** and scan a barcode, UPC or SKU label. You’ll see the total and the available quantity at every location. Nothing is changed in Shopify, and stock checks don’t use your plan’s scans.

## Related

- [Barcodes and scanning tips](https://help.fleekapps.com/rack-scanner/barcodes-and-scanning/)
- [Count sessions and reports](https://help.fleekapps.com/rack-scanner/count-sessions-and-reports/)

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Source: https://help.fleekapps.com/rack-scanner/count-stock/